There is No Headset Connection with Visualizer (PC)

If you can not get a connection with the headset, please be sure to check the following before contacting us (otherwise we'll just ask you to check these things first anyways!):

  1. Make sure your Bluetooth drivers are updated to the latest version: Version 7.00.11
    http://download.neurosky.com/neurosky/BluetoothDriver.v7.00.11.zip

  2. Make sure you have updated to the latest Brainwave Visualizer: Version 4142
    http://store.neurosky.com/products/visualizer-2-0