Returns/RMAs
To request a Return Merchandise Authorization (RMA) number for any reason (return, repair, refund, etc), please send a message containing the following to either http://support.neurosky.com/discussion/new , or email support@neurosky.com :
1) Your Order number
2) The First and Last Name used when you ordered
3) The reason you would like to return the merchandise
The information above is needed to allow us to prepare our fulfillment center to process your request and receive your return. Once we receive your request with the above information, we will send you the RMA number needed to process your return, along with instructions detailing where to ship the return.
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General
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MindSet
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Store
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Technology
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Development
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Applications
- What are the best programs for recording the various brainwaves (alpha, beta, gamma, etc.) using the MindWave?
- In Brainwave Visualizer's demo mode, is the headset data being used?
- What does the red "X" in the top right hand corner of the Brainwave Visualizer indicate?
- Adventures of NeuroBoy is upside down
- Windows Cannot Open this File
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MindWave
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MindWave Mobile
- How do I install the product and get it working?
- My headset doesn’t turn on after moving the switch to the On position.
- How do I adjust the headset to be more comfortable or fit better?
- I don’t understand how to use the headset.
- What are the different meanings of the red/blue light on the headset?
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