Can't see any Red or Blue LED light on MindWave after turned it on

Updated 23 May, 2014 08:32 AM in MindWave

The headset LED light can't be seen when sensor arm in base position. It's kind of misleading will get you think headset hasn't been turned on. Please do following steps to fix it.
1. Please make sure you are using new battery.
2. Please rotate sensor arm 90 degree from its base position.

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