Please replace the headset with a new battery, and then try moving the switch to Off and back to On again. If the headset still doesn’t turn on, please contact [email protected] to describe your problem and request an RMA (Return Merchandise Authorization).
More from the knowledge base
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General
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MindWave Mobile 2
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MindWave Mobile plus
- Won't pair MindWave Mobile plus to my computer or mobile device
- Can't get a connection with MindWave Mobile+
- How to distinguish between MindWave Mobile and MindWave Mobile plus?
- What's the difference between the old and the Mindwave mobile plus version?
- MindWave Mobile plus Quick Start Guide or User Guide
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MindWave Mobile
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MindWave
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Store
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Applications
- Brainwave Visualizer for Mac and Speed Math for Mac aren't working in Mac OSX 10.13 (High Sierra)
- How do I use Brainwave Visualizer to record my brainwave data while listening to music in iTunes?
- What are the best programs for recording the various brainwaves (alpha, beta, gamma, etc.) using the MindWave Mobile?
- In Brainwave Visualizer's demo mode, is the headset data being used?
- What does the red "X" in the top right hand corner of the Brainwave Visualizer indicate?
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Science
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Development
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Marketing
- What are the successes in the consumer market?
- Does NeuroSky work with Universities? What kinds of projects have they done?
- In the next ten years, which kind of tools will be developed with brainwave technology?
- How did NeuroSky develop the technology and the different products?
- Will the technology help with my Traumatic Brain Injury (TBI), stroke, etc.?
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Sales
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BrainLink Pro
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Necomimi
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MindSet