When the audio quality is too high, the Bluetooth may not have enough bandwidth to transmit the Brainwave power and the audio at the same time, so please use the method below to lower the audio quality on the Bluetooth (The method below is only for Toshiba Bluetooth Stack only):
1) Open Toshiba Bluetooth Manager
2) Right click on the audio part of the headset and select
Detail
3) Under settings, you will be able to change the sound quality