NeuroSky is a biosensor technology company focused on non-invasive brain-computer interface solutions and wearable devices. Its EEG and ECG sensor technologies are designed to measure and analyze biometric data and turn it into easy-to-understand insights for mental and physical wellness, health, education, research, corporate, civil, and government use cases.
The company offers a range of products and solutions through its online store, including EEG headsets, developer tools, educational and wellness applications, and other brain and health informatics products. Many items are available for mobile, desktop, and research use, and some products are offered free of charge while others are sold at set prices in the store.
NeuroSky accepts major payment methods including Visa, MasterCard, Discover, and PayPal, and all transactions are processed on a secure server. Customers can browse the catalog, choose a product, and complete purchase through the online store.
For support, NeuroSky directs customers with device issues to its support team for troubleshooting and possible return authorization. Purchases made through partners must be returned through the original place of purchase. For applications and software, purchases are final and no refunds are given once the purchase is completed. For eligible hardware returns, customers must request an RMA, provide order details and the reason for return, and follow the return instructions provided by support.
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